Frequently Asked Questions
Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
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1. General Questions
What is iHero?
iHero is a platform designed to help people identify and hold accountable those who commit crimes or wrongdoings. Our community allows individuals to share video evidence of criminal activity, helping to identify perpetrators and raise awareness of these incidents. Together, we can help bring justice and make a real difference.
How does iHero work?
If you witness or capture a crime on video, upload it to the iHero platform with as many details as possible (e.g., faces, license plates, location). Our community will help review the footage and work together to identify the individual and spread the word.
Do you have a physical store?
We do not have a physical store. iHero works virtually to have large reach.
2. Privacy & Safety
Is it safe to post videos with iHero?
Yes, iHero prioritizes user safety and privacy. We encourage responsible sharing and urge users to avoid compromising their security or others' security. Personal information will be handled with care, and community guidelines ensure a respectful and secure environment for all.
How can I ensure the information I share is useful?
To help the community, ensure your video footage is clear and includes as many details as possible. Key info like license plates, physical features, and locations will significantly improve the chances of identification. Posting promptly after capturing an incident is also vital.
3. Community & Contributions
How can I help as a member of the iHero community?
You can contribute by:
- Watching and reviewing videos shared by others.
- Offering insights or possible leads to help identify suspects.
- Sharing videos across your own network to increase visibility.
- Engaging with others to brainstorm solutions and help solve cases.
- By staying active, you’ll have a direct impact on helping others find justice.
Can I be rewarded for helping in the community?
As the community grows, you’ll be able to purchase gifts through our online shop to show appreciation for others who contribute to justice and support heroes in your life.
4. Crime Types & Reporting
What kind of crimes can I post about?
You can share videos of any crime or wrongdoing that you have witnessed or recorded—whether it's petty crimes or more serious offenses. The goal is to create awareness and help identify individuals who have committed illegal acts. Please ensure videos are not explicit, inapproriate or include minors - they will be removed.
What will happen if the person responsible is found?
Once a person is identified, you can use that information to report them to the relevant authorities. iHero helps raise awareness and provides a platform for identification, but we encourage users to follow legal processes and work with law enforcement for any subsequent investigations.
5. Getting Started
Is there a cost to join iHero?
No, joining iHero is completely free. Our goal is to empower people to fight for justice and support each other, without any financial barriers. While there may be premium features in the future, using the platform to share videos and connect with others will always be free.
How can I join iHero?
To join iHero, simply visit our website, join the iHero Facebook Group, and start sharing your videos or helping others. Become part of a global movement that stands for justice, transparency, and solidarity. Together, we are stronger!
Last updated: February 1, 2025